How To Use The My County Cares Discount Plan

It only takes three steps!

Once you have joined the plan and received your membership kit, simply follow these directions and start using your membership card immediately! Some discounts will have specific directions on how to use. Please review your membership kit for details.

Step 1

Keep your membership card with you at all times to easily present it at provider locations. You must present your membership card at the time of service to receive a discount. If you lose your membership card, log in to the MEMBER PORTAL to request a new membership card, as well as to view your plan information, find a provider and more.

Step 2

To locate and verify participating providers in your area, simply call Member Services at (877) 354-6226 or use the PROVIDER SEARCH tool. When calling to schedule an appointment, please refer to your membership card for proper network identification.

Step 3

You are responsible for paying the provider the entire discounted fee at the time the service is provided.

If you have any questions about how to use your discount plan, call our Member Services department toll-free at (877) 354-6226, anytime between
7 a.m. and 7 p.m. CT, for prompt and friendly assistance.